Last updated July 8, 2025
This document explains our privacy practices (the “Policy”). This Policy applies solely to information collected by or through use of Stripes Roofing Eugene (the “Website”) or any request for a quote you submit via the Website. This Policy informs you of the following:
- The categories of personally identifiable information we collect, how we use it, and with whom it may be shared.
- The options you have regarding the collection and use of your data.
- The security measures we use to protect your information.
- How you may correct or update any information you have shared with us.
Collection and Use of Personal Information
We gather the information you provide by completing required form fields.
We use this information to address your inquiry or fulfill your request. We do not disclose your information to any external party except as necessary to carry out your request. You understand that any information you share with us may be forwarded to our Premier Partners (as defined in the Terms of Service) and that such partners may further share this information with their employees, agents, contractors, clients, customers, referrals, or related parties.
Unless you request otherwise, we may contact you in the future via email to inform you of new services, promotions, or updates to this Policy.
Your Data Rights and Choices
You have the right to opt out of future communications from us at any time. To do so, or to exercise any of the rights below, please contact us at [email protected]. You may:
- Request access to the data we hold about you.
- Correct or update any of your information.
- Request deletion of your information from our records.
- Express any concern regarding how your data is used.
Safeguarding Your Information
We implement a range of precautions to protect your personal data. Whenever sensitive details (such as payment information) are submitted via the Website, they are encrypted and transmitted securely. You can verify this by locating the lock icon in your browser’s address bar and confirming the URL begins with “https.”
Access to personally identifiable information is granted only to personnel who require it to perform specific tasks (such as customer service or preparing quotes). The computers and servers storing this information are maintained in a secure environment.
If you believe we are not adhering to this Policy, please contact us immediately at [email protected].
Notice for California Residents – Your CCPA Rights
The California Consumer Privacy Act (“CCPA”) grants consumers certain rights regarding their personal information. This section outlines your rights and our obligations concerning your data.
Personal Data We Collect
Under the CCPA, Personal Information (“PI”) means information that identifies or relates to a particular consumer or household. Over the past twelve (12) months, we have collected the following categories of PI:
- Website Data: When you use the Website, you may provide:
- First and last name
- Email address
- Telephone number
- Street address
- First and last name
- Online Identifiers: Such as your IP address
Sources of Data Collection
We collect PI:
- Directly from you when you complete forms, communicate with us, or leave reviews
- From our Premier Partners, service providers, or vendors
- From your interactions with the Website, including information disclosed by your device or browser
- From publicly available sources, including public social media profiles
Purposes for Which We Use Personal Information
We use PI to:
- Fulfill the purpose for which it was collected (for example, to prepare a quote or deliver requested information)
- Provide customer service and respond to inquiries
- Improve the Website, services, and product offerings through analysis and testing
- Protect the security, confidentiality, and integrity of our data and systems
- Comply with applicable laws, including the CCPA
Data Retention
We retain your personal information as long as necessary to fulfill the purposes for which it was collected, taking into consideration the nature and sensitivity of the data, potential risks, our legal obligations, and other factors.
Disclosure of Personal Information
We may share your PI with:
- Service providers assisting us in operating the Website or delivering services
- Premier Partners, who may share it further with their vendors, contractors, or employees
- Our affiliates, subsidiaries, or related entities
- Contractors authorized by you or your representatives
- External advisors such as auditors or legal counsel
- Governmental authorities as legally required
Your Rights Under the CCPA
California residents have the following rights regarding their personal information:
- Right to Notice: You have the right to be informed about the categories of PI we collect and the purposes for which we collect it.
- Right to Access: You may request details regarding our collection, use, disclosure, and sharing of your PI over the preceding twelve (12) months, including:
- Categories of PI collected
- Sources of collection
- Categories of third parties with whom we share PI
- The purpose of collection or sharing
- Specific pieces of PI collected about you
- Categories of PI collected
- Right to Deletion: You may request that we delete PI we collected from or about you, subject to certain exceptions and legal obligations.
- Right to Non-Discrimination: We will not deny services, charge different prices, or provide a different level or quality of services because you exercised your privacy rights.
How to Submit a Request
To exercise your rights to access or delete your personal information, you must submit a verifiable consumer request. Please email [email protected] with your full name, email address, phone number, and the date of your original request. We will respond within 20 business days and will disclose which of our Premier Partners received your information.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. We require written proof that the agent is authorized to act on your behalf before processing such a request.
Company Information:
Business Name: Stripes Roofing Eugene
Business Type: Roofing Services
Phone Number: 541-208-5696
Main Location: Eugene, OR
Business Hours: Monday–Sunday, 8:00 AM – 8:00 PM